Documentation Retrieval
Documentation Retrieval
ACU-Serve will obtain all missing and/or required documentation need for compliance and to ensure payment or pickup
ACU-Serve Responsibilities
Hourly Rate per FTE $22.00 or “Declined Service”
- Identify payer requirements and timing of returned auth
- Obtain supporting documentation
- Annual renewals for state requirements
- Supply replenishment
- Defined process to include follow up with patients and physicians
- Includes automated calls, live calls, and letters
Obtain new insurance for patients who insurance has termed
- Obtain new insurance for patients who insurance has termed
Software Optimization
Client Responsibilities
Pending Pickup
Restarts
New to Medicare patients