Documentation Retrieval

Documentation Retrieval

ACU-Serve will obtain all missing and/or required documentation need for compliance and to ensure payment or pickup

ACU-Serve Responsibilities

Hourly Rate per FTE $22.00 or “Declined Service”
  • Identify payer requirements and timing of returned auth
  • Obtain supporting documentation
Obtain Expiring / Expired CMNs
  • Annual renewals for state requirements
  • Supply replenishment
Work 90-Day compliance patients
  • Defined process to include follow up with patients and physicians
  • Includes automated calls, live calls, and letters

Obtain new insurance for patients who insurance has termed

  • Obtain new insurance for patients who insurance has termed

Software Optimization

Client Responsibilities

Pending Pickup
Restarts
New to Medicare patients

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