Consulting Services

Not only is ACU-Serve a highly respected and knowledgeable outsourced billing firm, but we have the distinctive trait of being a consulting and training company as well.  This serves our clients well as our team is on the cutting edge of the HME industry.  We visit and work with companies of many shapes and sizes in the industry, seeing the best and worst practices in motion.  Companies engage ACU-Serve for our specialized training and our one of kind consultative programs.  Our experience in these fields translates in better collections for clients as we are able to provide industry guidance in optimizing inter-departmental workflows. 

Corporate consulting on revenue cycle procedures and management skills is one of ACU-Serve’s core competencies.  The clients of ACU-Serve have a discerning taste and carefully choose their business partners.  Our service is designed to enable and empower our strategic partners to maximize their potential. Healthcare revenue cycle management is complex. A few flawed processes can weaken an entire revenue sequence and lead to poor financial results.  However, this also provides opportunity.  Optimizing operational workflows and by working with a revenue cycle partner with the same synergistic views, can bring about gains in both cash flow and net revenue. 

Sarah Hanna, Vice President of Consulting Services

Operational, Reimbursement and Strategic Consulting Services

ACU-Serve is dedicated to improving the operational, reimbursement and strategic performance of healthcare providers.  Lead by Sarah Hanna, Vice President of Consulting Services, we are committed to making a positive contribution to the healthcare industry and the clients we serve. Our team of consultants brings knowledge, professionalism, and integrity to those we serve. The collaboration between ACU-Serve and your team assists in implementing effective solutions to your company’s most immediate problems.

By choosing the right business partner, you can strengthen your strategic and financial position in the marketplace.  Companies who partner with ACU-Serve are organizations who have a keen insight as to where they want to be positioned in the future.  They are careful in their choices and want quality services, personal attention, and exceptional client relations.  Our clients are a priority, not a number. 

Auditing and Compliance Consulting

Staying in compliance with the medical documentation requirements of the various payers is a challenging prospect for providers.  ACU-Serve provides education on compliance with payer guidelines to assist organizations in meeting the requirements set forth by insurance carriers. 

Our highly trained auditing and compliance team, led by Noel Neil, is here to consult on how to navigate the murky waters of payer audits and regulations.  We offer consulting services the revolve around your specific challenges when you receive additional documentation and audit requests. 

ACU-Serve is available to offer educational programs that keep you up to date with the most recent trends and requirements so your documentation passes muster. 

Noel Neil, Vice President of Auditing and Corporate Compliance
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