Results Are On The Way With ACU-Serve

ACU-Serve is so much more than a software resource. We conduct your billing collections operation for you, seamlessly, with the expertise required to maneuver the intricacies of today’s top HME technologies. We work on a variety of platforms including Brightree, CPR+, CU, Fastrack, TeamDME!, and QS/1. You’ve known about billing collection software programs, but when you go the next step with ACU-Serve, you see marked results when our technologies, techniques and teamwork combine in one powerful bill collections tool. Outsourcing to the bill collection experts at ACU-Serve saves you the cost and difficulty of doing it yourself.

Your own personal billing collections team is an invaluable, outsourced extension
of your in-house staff

  • Skill – We know our software top to bottom
  • Understanding – We know the difficult reimbursement situations you face daily
  • Professional – We are client focused, respectful, responsive to your staff
  • Savvy – We will find the best technology and methods to answer your needs
  • Flexible – We are primed to turn around virtually any HME reimbursement challenge
  • Fast – In billing, that word says it all

What You Can Expect With ACU-Serve

Collect More
ACU-Serve streamlines your intake, qualification and documentation processes. Most claims get paid the first time they are submitted. We work denials promptly to ensure there are no timely filing write-offs.

Get Paid FASTER
We optimize your intake, CMN and medical bill collection processes. You’ll run a streamlined operation with faster payments, and fewer denials. We collect more of what you bill each month, increasing secondary and patient payments.

Reduce Aging Accounts Receivable
Our experienced staff of HME/DME accounts receivable specialists are knowledgeable in changing complexities of Medicare, Medicaid and private insurance regulations. We consistently work on your accounts receivable to decrease large balance patients, then move on to closing out older smaller balances. You’ll want to learn more about our collection process.

Lower Administrative Costs
ACU-Serve can actually cover most of the back office functions that you currently do in-house. This frees up your existing staff to work on more important patient care and revenue generating tasks. As you grow you won’t need to hire additional billing staff to accommodate new patient load. Over time you’ll be amazed at how dramatically you’ve lowered operating costs without having to hire new employees to do it.

Gain More Control and Fewer Hassles
Partnering with ACU-Serve can eliminate many of the management, staffing, workflow and reporting issues that consistently bog down your operations. Rather than training and managing multiple billing employees, you simply rely on the experts who are trained on the deep reaches of billing software on a variety of platforms including Brightree, CPR+, CU, Fastrack, TeamDME!, and QS/1. No company is more accountable for collection results than ACU-Serve. Even more impressive, you don't pay us until you get paid.


 

 

“I feel a tremendous level of comfort in having ACU-Serve on board.  I am able to get out and grow my business like I am supposed to.  I am not spending all of my time on billing problems because finally we have a billing service that is doing their job – well.”

Tammy Martin, Owner and VP, HomeCare Advantage